Client Success Project Manager - Mirakl Talent Program

Paris, Île-de-France, France


Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

Mirakl has grown its headcount by 200% in the past two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for a Client Success Project Manager. Join our Mirakl Talent Program !

The purpose of the Mirakl Talent Program is to identify and grow high potentials within the company and create an entry point to more senior roles at Mirakl.

As a Project Manager within the Client Success team, you will report directly to the Head of Client Success EMEA and support strategic and cross-departments projects.

The role includes the following :

- Work hand by hand with Finance & Client Success Team Managers to establish Client Success Forecasts and Customer segmentation

- Collaborate with Sales and Marketing teams to showcase our clients case studies & provide the right content to support the Sales cycle

- Own Client Success intelligence and content - conduct analysis and benchmark, coordinate and gather relevant content within the team

- Support team meetings/events management (Weekly team meetings, Annual Kick-off, ..) and ensure an efficient coordination with US teams

- Act as the Client Success POC and support main company events like the Mirakl Summit - logistics, synchronization with cross-departments, follow-up post-event..-


The ideal candidate :

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