Sr Client Success Consultant, US

Boston, Massachusetts, United States · US

Description

Mirakl is a fast growing technology company offering online retailers, B2B distributors and media publishers a solution to drive more sales with more products at higher margins with no inventory investments: the Mirakl Marketplace Platform ©.

Mirakl works with many of the world’s leading retail organizations, including Best Buy, Woolworths, Halfords, Auchan Group, Carrefour, Darty, Galeries Lafayette, Rue du Commerce and Menlook.

Launched in 2012, Mirakl has uniquely created a new market fueling growth for over 90 companies in more than 15 countries. The Mirakl team is now comprised of more than 100 people spread across four offices in Paris, Boston, London and Munich. Mirakl people include some of the world’s most experienced marketplace experts.

Mirakl is a privately held venture-backed company that closed a 20-million-dollar Series B round of funding in July 2015. Mirakl investors include prominent very successful VCs and entrepreneurs such as Laurel Bowden (83 North), Frederic Court (Felix Capital), Carsten Thoma (Hybris), Dave Strohm (Greylock Partners), Xavier Niel (Iliad) and Laurent Dassault (Dassault Group).

Mirakl has been named by Forrester Research one of the “20 start-ups any retail ecommerce executive should know in 2016” as well a “2015 Cool Vendor” by Gartner Group. Mirakl has also won multiple awards including 2014 IBM Outstanding Smarter Commerce Solution and 2015 Retail System Awards.

Thanks to its great results and strong financial backing from international investment funds and successful entrepreneurs, Mirakl is geared towards success.


As we continue to expand North American operations, we are looking for an experienced and talented Senior Client Success Consultant to fill a permanent position on our Client Success team. Armed with strong business expertise and communication skills, the Senior Client Success Consultant will accompany and support Mirakl clients as they define their marketplace model and strategy.


Responsibilities include, but are not limited to:

Requirements

The ideal candidate will possess:

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